Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a casino we cover? The team behind USA Casino welcomes all genuine enquiries. Use the details below and we'll get back to you as promptly as we can.
How to Reach Us
The quickest way to get a response is by email. Write to us at [email protected] and one of the editorial team will reply within 48 hours on business days. Please include as much detail as possible so we can give you a useful answer the first time.
What We Can Help With
- Review queries — if you believe information about a casino we cover is outdated or inaccurate, let us know. We verify every detail we publish and take corrections seriously.
- Reader feedback — if you have used a casino listed on this site and your experience differs materially from our assessment, we want to hear about it. Reader insight helps us keep our editorial work honest.
- Editorial suggestions — if there is a licensed US-facing casino you think we should be reviewing, feel free to suggest it. We cannot promise coverage, but we do consider every suggestion.
- General questions — questions about how online casino regulation works in the US, what licensing means in practice, or anything covered on this site are all welcome.
- Responsible gambling concerns — if you or someone you know needs support with gambling-related issues, please visit our responsible gambling guidance for direct links to national and state-level help services. We are not a counselling service, but we will always point you in the right direction.
What We Cannot Do
To be straightforward about our role: USA Casino is an independent comparison and review site. We research, review and rank online casinos available to US residents — we are not affiliated with their customer-support teams and cannot intervene in account disputes, process withdrawals or reverse casino decisions on your behalf.
If you have an unresolved dispute with a casino, the appropriate route is to contact that operator's support directly, and — where the casino holds a state licence — to raise a formal complaint with the relevant state gaming regulator.
About Our Editorial Team
Our reviews are produced by a small team of researchers and writers with experience covering the US online gambling market. Content is reviewed for accuracy against publicly available licensing records, operator terms and state regulatory guidance. Our editorial positions are independent: commercial relationships with operators do not determine rankings or ratings. You can read more about how we work on our about us page.
Press and Partnership Enquiries
If you are a casino operator, PR agency or media partner with a legitimate enquiry, please email [email protected] with a clear subject line. We review all incoming business correspondence, though we do not guarantee a response to unsolicited promotional pitches.
A Note on Response Times
We aim to respond to every message within 48 hours on weekdays. During periods of high volume this may stretch slightly, but we do read every email. If you have not heard back within three business days, a follow-up is welcome.
For our full site policies, see our terms and conditions. If you are looking for information on playing responsibly, setting deposit limits or self-excluding, our responsible gambling page covers US-specific resources in detail.